SAME-DAY REPAIRS
Customer Knowledge Base & Policies

Frequently Asked Questions

Everything you need to know about our repair warranties, pre-payment requirements, data policies, water damage diagnostics, and 30-day pickup rules.

Store Policies & Legal Disclaimers (Summary)

Read Full Terms Agreement
1. Upfront Pre-Payment & Estimates

Full or partial payment is required upfront. All quoted prices are ESTIMATES and subject to adjustment if hidden internal damages are discovered.

2. No Liability for Data Loss

MOHSIN DIGITAL is strictly NOT responsible for data loss. Customers must back up all photos, files, and data prior to drop-off.

3. System & Account Locks

Not responsible for iCloud/Google FRP locks or devices that become system disabled ("iPhone is Disabled") during or after service.

4. 30-Day Limited Warranty

Screens covered for 30 days (excludes drops, cracks, liquid, or internal lines). Other repairs covered 30 days for exact same issue.

5. Water & Cockroach Assessment Fee

Non-refundable service fee applies to all liquid damage and cockroach contamination assessments, even if device is unrepairable.

6. 30-Day Abandoned Items

Items MUST be picked up within 30 days of completion. Unclaimed items past 30 days are recycled or disposed of under NY Lien Law.

7. Mandatory In-Store Final Inspection & Satisfaction Agreement

Customers must thoroughly test and verify device functionality and physical condition before leaving our store. Exiting the premises constitutes full agreement that the repair was completed to complete satisfaction.

Still have a question about your repair?

Call our Brooklyn workshop or stop by 1091 Liberty Ave 7 days a week.